Question 1

Which landline operators are supported on Prune?

Accepted Answer

Prune supports major operators such as BSNL, MTNL, Airtel, Tata Tele, and others.

Question 2

Will Prune remind me about my next landline bill?

Accepted Answer

Yes, enable reminders in your account settings to receive notifications before your bill is due.

Question 3

Are there any extra charges for paying a landline bill on Prune?

Accepted Answer

No hidden fees. However, small charges may apply for specific methods like credit card payments.

Question 4

Can I use Prune Points to pay my landline bill?

Accepted Answer

Yes, you can redeem Prune Points at checkout for discounts on your landline bill payment.

Question 5

Can I get a refund if I paid the wrong landline number?

Accepted Answer

No, payments to incorrect numbers are non-refundable. Always double-check details before confirming.

Question 6

What if my payment fails or the amount is deducted but the bill isn’t paid?

Accepted Answer

The deducted amount will be refunded within 5–7 working days. Contact Prune support if needed.

Question 7

How long does it take for the landline payment to reflect?

Accepted Answer

Most payments reflect in real-time. Occasionally, it may take a few hours depending on your operator.

Question 8

Will I get a confirmation after making the payment?

Accepted Answer

Yes, Prune sends an SMS and email confirmation with transaction details upon successful payment.

Question 9

Is it safe to pay my landline bill on Prune?

Accepted Answer

Yes, Prune uses encrypted and secure gateways to protect your transactions and personal information.

Question 10

How do I make a landline bill payment on Prune?

Accepted Answer

Go to the Landline section, select your provider, enter your landline or account number, view your bill, and pay using your preferred method.

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