Question 1

Can I upgrade to Jio postpaid later?

Accepted Answer

Yes, you can upgrade from prepaid to postpaid anytime. Prune can assist with the conversion.

Question 2

Do I need a UPC code to port to Jio?

Accepted Answer

Yes, send PORT to 1900 to generate a UPC code. It’s required to complete the porting process.

Question 3

Can I get doorstep delivery in tier-2 and tier-3 cities of Maharashtra?

Accepted Answer

Yes, Prune delivers Jio SIMs across Maharashtra, including tier-2 and tier-3 towns. Delivery times may vary by PIN code.

Question 4

Can I choose between prepaid and postpaid Jio SIMs?

Accepted Answer

Yes, you can choose prepaid for flexible recharges or postpaid for bundled benefits and OTT subscriptions.

Question 5

What benefits come with a new Jio SIM?

Accepted Answer

Jio SIMs include unlimited calls, high-speed daily data, free SMS, and access to Jio apps like JioCinema, JioTV, and JioSaavn.

Question 6

Does Jio provide 5G in Maharashtra?

Accepted Answer

Yes, Jio has launched 5G in major cities including Mumbai, Pune, Nagpur, and Nashik, with rapid expansion to tier-2 cities.

Question 7

How long does it take to port to Jio?

Accepted Answer

Porting to Jio generally takes 3–7 working days. During this period, your old SIM will continue to work until the switch is completed.

Question 8

Can I port my number to Jio in Maharashtra?

Accepted Answer

Yes, you can easily port your existing number to Jio using MNP. Generate a UPC by sending an SMS and provide it during doorstep verification.

Question 9

How long does Jio SIM activation take?

Accepted Answer

Jio SIMs are usually activated within 15 minutes to 4 hours after Aadhaar-based eKYC verification.

Question 10

Can I order a Jio SIM online in Maharashtra?

Accepted Answer

Yes, with Prune you can order a Jio SIM card online without standing in long queues. Place your request on our website or app, select a plan, and our executive will deliver and activate your SIM at your doorstep anywhere in Maharashtra.

How can we help?

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